FAQ's

The Roblox Chat update prevents players from seeing each others' messages. This prevents our bot system from communicating directly in-game. The following list should help you solve any issues that would prevent the bot from sending you a trade:

• You need to Move or Jump in-game for the bot to add you to the trade queue!

• Make sure you have trade requests enabled in-game!

• Make sure you are using the same account that you entered on your order page!

• Make sure that your MM2 level is at least 10! The bot cannot trade your items to you unless you meet this requirement. If you need to level up, play the game normally and collect tokens, then return to the private server once you've reached level 10!

• If you are using a gaming console, the bot will not be able to send you a trade. Try using a different device!

• If there are a lot of players in the server, there may be a long trading queue. Please be patient and the bot will eventually send you a trade. If you have waited for more than 15 minutes, please contact and let us know!

After purchasing from us, you will be redirected to your claim page where you will be prompted to enter your username. Once you have confirmed your username, you will be given a private server link to join and one of our bots will send you a trade. You can follow our tutorial here.

1. After placing an order, check the email or phone number that you provided.
2. Find the message from our store and then press View Your Order.
3. Scroll down and enter your username to begin the claim process!

• If you provided an incorrect email or phone number, you may find your claim page in your Browsing History. Otherwise, you will need to contact our support to retrieve your items.

1. Make sure that you are logged into the correct Roblox account.
2. Make sure that your Roblox account has fewer than 200 friends.
3. After sending the bot a friend request, return to your claim page and press the button saying "I sent a friend request".

• If you closed your claim page, follow our steps under "How do I get to my claim page?"
• If you are receiving the message "Unable to send friend request", Roblox is likely experiencing service outages. Please try sending the friend request from WIFI, Cellular, or a VPN if possible.

Our payment processor does not allow the use of gift cards when making purchases. If your card is not a gift card and it is still being declined, you will need to use a different card.

If your card was declined, we have not received your payment. Your card statement may inaccurately display that the balance was taken; this is common. Your card statement may take up to a day to reflect that the funds were not sent.

If you would like to apply for becoming an affiliate, please join our Discord server and make a ticket! We will ask you to provide statistics from your Youtube/TikTok channel. Our Discord server invite can be found on our Contact Page. We cannot accept sponsors/affiliates by email.

Your card provider requires us to ask you for your address and full name in order to process your payment. This information is necessary for any online purchase. We only use your information for payment processing and we never sell your personal data.

Our site is completely safe to use as we've had thousands of customers successfully purchase and enjoy their items in MM2!