Most questions can be quickly answered by our FAQs below! Otherwise, please scroll down to our contact information.

FAQ (Frequently Asked Questions)

How do I get my items?

After purchasing from us, you will be redirected to your claim page where you will be prompted to enter your username. Once you have confirmed your username, you will be given a private server link to join and one of our bots will send you a trade. You can follow our tutorial here.

How do I get to my claim page?
  1. After placing an order, check the email or phone number that you provided!
  2. Find the message from our store and then press View Your Order.
  3. Scroll down and enter your username to begin the claim process!
  • If you provided an incorrect email or phone number, you may find your claim page in your Browsing History. Otherwise, you will need to contact our support to retrieve your items.
Why won't the bot accept my friend request?
  1. Ensure that you are logged into the correct account.
  2. Ensure that your Roblox account has fewer than 200 friends.
  3. After sending the bot a friend request, return to your claim page and press the button saying "I sent a friend request".
  4. If you closed your claim page, follow our steps under "How do I get to my claim page?"
Why is my card getting declined?

Our payment processor does not allow the use of gift cards when making purchases. If your card is not a gift card and it is still being declined, you will need to use a different card.

Why was my card charged if it was declined?

If your card charge is declined, the money will be refunded; please note that we have not received any of the funds. However, we cannot control how long this refund will take as it depends on your bank's policies.

How do I become a sponsor/affiliate?

If you would like to apply for becoming an affiliate, please join our Discord server and make a ticket! We will ask you to provide statistics from your Youtube/TikTok channel. Our Discord server invite can be found on our Contact Page.

Why do you need my address?

Our payment processor requires us to ask you for your address and full name in order to verify your payment. This information is usually necessary for any online purchase. We only use your information for payment processing and we never sell your personal data.

Is mm2.cheap legit?

Yes! We have thousands of happy customers along with many popular content creators sponsoring us! But don't take our word for it, check out our reviews here and join our discord community!

Can I get banned for using this?

Our site is completely safe to use as we've had thousands of customers successfully purchase and enjoy their items in MM2!

Email

support@mm2cheap.com

Please include your order number if you are inquiring about an order.

Discord

discord.gg/tRm8UVAyks

Create a support ticket to get help from one of our staff members.

Our team will respond within 12 hours. Please be patient.